Pissed Consumer - Can not fix laptop-going on 4 months!!

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Can not fix laptop-going on 4 months!!

Mar 28, 2008

Hewlett Packard complaint by MrJay

HP laptop still under warrant. Lost display feature. Icons on black background on desktop. Sent laptop to Service Center, 45225 Northport Ct. Fremont, Ca. 94538. Ser. #8009628661. Sent laptop back and fourth 4 times. Last time I refused to accept it because it was not fixed. They even made it worse. The last time it was running in a slow state. That`s what the pop up said. This all started back in Nov. 07. Going on 4 months. Last phone call from them, said they will denate this laptop to someone. They will not answer my e-mail! Can anyone help?

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Comments (2)

1. Written by Here's a hint for you, on 09-05-2008 19:54

Right-click on your desktop, select "Properties", then select the Desktop tab. Select any Background and, voila, your icons are no longer on a black background.

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2. Written by Noclue, on 09-05-2008 19:51

Dude, you have no idea what you're talking about, and no clue about computers. You probably messed up the display settings yourself and you probably have a boatload of spyware and adware on the box, that's why it's slow.

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