Jun 30, 2008 Hewlett Packard complaint by Debcasey |
|
|
I returned a warranty exchange item to HP - in my hurry to hand deliver to the UPS guy picking up from my office; I failed to pull off the tracking tape.
HP said they didn't receive my item. They charged my credit card 2x for the item. Each item was twice what they are selling the part for on their web site. The nasty case manager will not talk to me; said its my fault I didn't return the package. I asked what part of charging my credit card twice for double the amount was right; she said it wasn't their fault and hung up on me.
 Quote this article on your site | Views: 75
|
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
|
![]("http://www.pissedconsumer.com/templates/pc2/images/spacer.gif){kind=spacer}
Comments
Be first to comment this article
