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Beware, I signed up for this service and the credit card I used was lost so I cancelled the credit card. HP shut down the print cartridges because I had a balance owing of less than $5.00. I couldn’t print until I paid the balance. They then enabled the cartridges to...
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1.0
I didn't like
  • Time wasted
#1149039
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I purchased an HP envy 17" through their online store, about a year ago. Sometime in the 11th month the caps lite began to blink 5 slow blinks then 3 fast this would then recycle and shut down the keyboard. Rebooting worked for a time but time between reboots...
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I didn't like
  • Nightmare
#1148862
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Today 12/13/2017, I found that my printer, HP Officejet Pro 8715, had no power. I immediately checked cables, power outlet and followed all direction on HP's web site. I then called Tech Support 1-855-785-2777. I was put on hold and told it would be at least 25...
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1.3
I liked
  • Past sales
  • Until today products and services
I didn't like
  • Issue remains unresolved
  • Customer service
  • Bad tech support and getting the run around from support staff
#1147792
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Envy X360 Review

Hewlett Packard
#938435
2.8
Details
I purchased a brand new laptop and reached out to HP with questions at the so-called customer service number. Instead of doing anything to help me transfer my call from Department to Department before disconnecting... I will never buy another HP product.
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Hewlett Packard - Hp stream 13

Hewlett Packard
#866358
3.3
Details
you cannot replace the battery-- have to send to service center--- like Duh-- mine lasts 9 mths. do not buy this laptop,,,,,,1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 7 8 9 1 2 3 4 4 5 5 56 6 7 8 9 0 1 2 2 3 4 5 6 7 8 9 091 2 3 4 5 7 8 9q 1 2 3 4 5 6 7 8 090 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 7 8 8 9 9
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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Hewlett Packard Printer Review

Hewlett Packard
#790297
Just bought an epson.tired of printing something on my hp when it stops and does updates on machine and you can't use it until it stops doing what it does
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Hewlett Packard Laptop Review

Hewlett Packard
#607315
3.3
Details
Dead hp pavilion 15z laptop
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So I called HP to get helped from them because my Google Chrome was not responding sometimes when I would upload photos sometimes. Well I went into Facebook and the guy from HP smartfriend was asking me personal questions about my photos that I had on facebook. He was...
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h.kitchener
h.kitchener

Not a very well-written or understandable missive, but it appears you allowed some stranger to take control of your computer to uninstall something and do who-knows-what to yo...

3.3
#1146934
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I have had several hewlett packard computers and printers, afraid to change companies but glad this happened. Even though I had to call Hewlett Packard Smart Friends back so often I was afraid to make a change to maybe Apple. Once recently they told me that my hard...
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#1144635
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I CALLED HP TO HAVE THEM FIX MY COMPUTER, WHICH WAS SO SLOW I COULD NOT WATCH VIDEOS ONLINE. PAID THEM $59.95, AND THEY SAID "DOWNLOAD THESE UPDATES." MY COMPUTER FROZE, SO I CALLED THEM BACK AND SAID I WAS UNABLE TO USE THEIR SERVICE. HP REPS SAID THEY WOULD NOT...
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h.kitchener
h.kitchener

So, dispute the charge with your card company.

1.0
I didn't like
  • Hp charged me for nothing
#1140074
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I initially contacted HP tech support on 11/15/2016 at 1-800-752-0900; I downloaded the drivers for my printer (non-HP printer) on to my newly purchased HP Touch laptop, but when I would attempt to print, the HP e-print screen would continually pop up preventing my...
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#1133788
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I went to the store to get ink for my hp officejet. I'be always had HP printers and love them, but you might consider not putting the numbers of the ink close together. I picked up a #65 and needed a #63. The 63 and 65 inks were next to each other, and so when I got...
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#1121298
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Hewlett Packard - Product falling apart!
I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on the right side of the computer. I do a lot of go pro videos and this is VERY inconvenient!! Now, the monitor is falling apart! I...
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#1105221
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Contact Hewlett Packard

Mailing Address:
Hewlett-Packard Company
Corporate Headquarters 3000 Hanover Street
Palo Alto, CA 94304-1185
Phone:
(650) 857-1501
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I recently contacted HP for their smartfriend support I was charged 5299 for service and never spoke to a technician to even find out what the issue was about my computer after that I was placed on hold for over 2 hours I called back to inform the technicians or...
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1.5
#1098540
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