Hewlett Packard
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant get satisfaction
- Cant remember
- Nobody home
Preferred solution: Let the company propose a solution
User's recommendation: BEFORE YOU BUY SOMETHING, CALL THE SUPPORT LINE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTECH SUPPPORT
- Terrible service
- Tech service was a waste of time
Preferred solution: Let the company propose a solution
HP 3830 lack of reliability with windows 10
User's recommendation: the hp 3830 will waste your time.
Not working. Yellow. Others good
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cresskill, New Jersey"Broken print head on my HP office Jet 8710 scanner and printer. Serial number:CN642DMG0F6"
Hewlett-Packard never contacted me. Very poor, actually NON EXISTENT customer service.
User's recommendation: NO RESPONSE OF ANY KIND FROM HP!
Problems with printer
Preferred solution: Make customer service accessible.
Response re Return
- Good product
Preferred solution: If the answer is no... then that is a big losss for this senior citizen.
ZERO way to get to Live support...or chance at a case #
- Looked like a good deal with lots of good features
Preferred solution: Let the company propose a solution
User's recommendation: Go elsewhere unless you are an HP tech.
Website misleading information, worst customer service EVER, late delivery (2 months delay!!!)
User's recommendation: Never buy HP products from HP site at least...
Refund on a product not yet delivered
Preferred solution: Full refund
User's recommendation: Let them make their own choice as for me never again.
Lack of personal service in an efficient and timely manner
- Customer support
Preferred solution: I need personal and real time dialog and instruction, due to complications of a stroke. Phone assistance helps keep frustrations and mistakes, by me, to be minimal.
User's recommendation: I am not recommending your company.
Printer not working
Preferred solution: Get printer to work
HP Instant Ink
- Costly
- No help
Preferred solution: Nothing. Leave me alone, or call me when you are out of the subscription business.
User's recommendation: AVOID
Printer connection
- Not like tech support
- Bad product
- Techs not trained to deal with product hp making
User's recommendation: Do not purchase!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrinter Ink not available for 4 weeks
Preferred solution: Let the company propose a solution
User's recommendation: Simple------don't buy HP products that will require support
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How long have you had the printer. If over a year then you will need to buy your own Print Head.