Hewlett Packard Reviews

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Got hacked locked out computer

We were quoted a price for end point tech and security package for $399.99/2 years. We were also told that this was to be paid before they could download and unlock my computer. Is this legit. No receipt yet and could not find these packages online for Hewitt Packard that cost this much?
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ID
#3170068 Review #3170068 is a subjective opinion of poster.
Location
Logansport, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

HPOffice jet 6958

I installed $100 worth of 902 3-pack cartridges and printer only spits out blank pages. Can this problem be solved or do I need to junk both printer and cartridges and never buy another HP Printer and pass the info on to friends?

User's recommendation: Don't buy an HP Printer...

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ID
#3166834 Review #3166834 is a subjective opinion of poster.
Location
Tehachapi, California
Cons
  • Hp smartfriend rip off
Loss
$100
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Problems with printer

$100 worth of new ink cartridges installed Thursday. Saturday morning requests to printer "prints" out only blank pages. Can problem be solved, or have I wasted my money on a now defunct printer? Are there other printers that can use the 902 cartridges?

User's recommendation: At this point I would not recommend any HP printer.

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ID
#3166803 Review #3166803 is a subjective opinion of poster.
Location
Tehachapi, California
Pros
  • Northing comes to mind
  • Always used hp products
Cons
  • Printer dies overnight
Loss
$100
Preferred solution
Let the company propose a solution

Printer setup help

Biggest POS I've ever bought. I don't use it often but every time I do, I'm forced to call I.T. To help me get it signed back on.I purchased it because the name used to have great products. I will never by another HP PRODUCT.
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ID
#3166291 Review #3166291 is a subjective opinion of poster.
Location
Tampa, Florida

Need help

I shouldnt have to pay money to fix your *** Hewlett-Packard and the person that helped me was not very nice

User's recommendation: Help people.

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ID
#3166175 Review #3166175 is a subjective opinion of poster.
Location
Del Rio, Texas

Refund my money back

I am waiting for my refund for a defective hp4155 plus they claimed that would receive a refund upon return of the product and so I did they claimed I would get the check on 10 Dec 2021 no check calling all week now the so called manager cant reach them now whatck
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ID
#3162499 Review #3162499 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

To complain

I need help from a live person to connect my printer! I am unable to contact a live person at your company except a foreign contractor who wants a credit card number! If you cant help me I need to know where to return this printer for a refund

User's recommendation: Don’t do business with this company.

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ID
#3161298 Review #3161298 is a subjective opinion of poster.
Location
Brooklyn, New York
Cons
  • Getting a real agent to help solve my issue
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Terrible customer service

I bought a printer that is incompatible with my wifi. I have been trying to return and get a new printer. I have been getting transferred from 1 dept to another. 5 times call is transferred. Each time I am waiting for 10-15 mins. Have to repeat all info Everytime. This is super frustrating. Has been 2 hours and I am still holding the phone trying to get my issue resolved. HP has the worst customer service. Going forward I will think 100 times before I buy an HP product.

User's recommendation: Think twice befor buying HP.

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ID
#3161290 Review #3161290 is a subjective opinion of poster.
Loss
$110
Preferred solution
Return product and get an upgraded model.

Laptop

HP person I spoke to shuttled me away. Completely unhelpful. Did let even bother to try. Lousy service.

User's recommendation: Don’t bother.

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ID
#3155897 Review #3155897 is a subjective opinion of poster.
Location
Benton Harbor, Michigan

Cant reach by phone. Automatically sent to log in screen, won't let me log in

When, I call a customer service line, I expect a way to talk about my problem. I have NO WAY of trying to get my issue resolved. Won't buy from them again.
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ID
#3154853 Review #3154853 is a subjective opinion of poster.
Location
Bogalusa, Louisiana
New Reviewer

Printer

Issue with my printer it is keep on saying printer error and it is not saying anything always lights blink so I need support if not I will return the laptop to the store . I dont know why it keeps on giving this error

User's recommendation: Worst products from hp.

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ID
#3148072 Review #3148072 is a subjective opinion of poster.
Location
Bentonville, Arkansas
Pros
  • There are no pros
Cons
  • Inferior components
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Help with printer

We keep getting an error message. Printhead not detected. Just purchased machine yesterday. Trying to set up.
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ID
#3147644 Review #3147644 is a subjective opinion of poster.
Location
Collierville, Tennessee
Preferred solution
Need help with fixing this issue

Printer not working properly

HP 4630 works with iPhone but not Asus computer. Michelle took the time to install new drivers and got my printer working. Very pleasant lady and easy to deal with. Thanks for fixing my problem.

User's recommendation: Well worth the he fee charged.

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ID
#3147403 Review #3147403 is a subjective opinion of poster.
Location
Largo, Florida

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Verified Reviewer
New Reviewer
I bought this printer on July 24, 2021 which is only 4 months old. It broke down on me a couple weeks ago. Since I have a small craft business in my home, I didn't have the time to wait for HP to respond to me, so I bought a new one. The night it broke, I was replacing...
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ID
#3145537 Review #3145537 is a subjective opinion of poster.
Location
Mckinney, Texas
Loss
$379
Preferred solution
Full refund

Printer will notprint 2 sided short paper.

Problem was not resolved and your rep was extremely hard to understand. My previous HP Printer printed statement sized paper on 2 sides. My new printer will not.

User's recommendation: be careful when purchasing the model 9520 printer.

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ID
#3143962 Review #3143962 is a subjective opinion of poster.
Location
Crivitz, Wisconsin