Hewlett Packard
Reviews and Complaints
Printer
Printer is now working for the time being but........
- Poor customer tech support
Preferred solution: Find out who it was working for them that did this!
User's recommendation: Don't trust HP tech support if they transfer you and it costs alot of money!
My computer is not working with my 2 monitors I just purchased
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty/lemon computer, repeated visit for repair
Preferred solution: Replacement computer
User's recommendation: Not sure. Always buy the warranty.
My printer won't scan
I bought a brand-new HP printer because my old Epson printer would not scan bulk pages. My HP Desk Jet 8025 said it would and also print in color.
However, I have never been able to scan using the document feeder. I have now called the HP help line 4 times, been promised 3 callbacks to check if downloading HP Smart solved the problem and not gotten any closer to being able to scan and never had any of the promised call backs showing me how to download the software I need. HP is unwilling to either send me a printer that actually works and refund my money because they say the printer works fine, and it is only the software that isn't working.
I bought HP because I thought they had a reputation for outstanding customer service and reliability. I am now paying daily for my false expectations.
User's recommendation: Buy Epson
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Albuquerque, New MexicoAwful customer service
Preferred solution: Full refund
*** CS
Has not shipped
User's recommendation: Run
Another *** ink cartridge
User's recommendation: Never buy anything with HP written on it
Bad products
- Lack of quaility customer service
- No support
- Think complications are simplification for businesses
Preferred solution: Replace with product and ink that work sufficiently
User's recommendation: Zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganPrinter set up
Preferred solution: I need to speak to a LIVING agent, anytime tomorrow, Friday.
User's recommendation: Ask God to help you....
Hp printer hacking
- Easy to set up
- Skeptical to ever have a printer again
Preferred solution: Apology
User's recommendation: Beware!!! If you think you are safe, think again!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to Print
Preferred solution: Let the company propose a solution
Their customer service wants you to sign in for 5.00, refundable, Why just answer my question
- Customer service stinks
- No customer service
- Impossible to contact the correct department
Preferred solution: an instruction manual. since you have no customer service
User's recommendation: hp products are good, but good luck getting to customer service
Laptop screen cracked? Not normal looking
User's recommendation: Allow customers to take the laptop to a local repair HP store to get it fixed.
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