filters
state:
Show
city:
Show
category:
Show
product:
Show
I have been a loyal HP customer for MANY years, with laptop and desktop PC's, and especially PRINTERS. HP has been an arbitrary HORSE'S *** with discontinuance of essential support services for its printers. No compensation for loss of use or services, nothing....
Read more
5.0
I didn't like
  • Discontinued product updates and support
#1009439
Reply to reviews
My HP photosmart 6520 is about 2 1/2 yr old. When Apple went to latest OS 10 HP has not updated the drivers. I called the offshore help desk- no answers. I emailed the CEO over 5mo ago and the team referred me back to the offshore Help desk. So I can only conclude HP...
Read more
1.0
I didn't like
  • Being ignored when they find out they are at fault
#989136
Reply to reviews
I purchased a new HP Printer in June. It didn’t work properly since the day I bought it. I would try to contact someone in the US who speaks English to get help with it. Good luck on that one. I don’t think anyone at HP speaks English as a first language. The printer...
Read more
#969924
Reply to reviews
Hewlett Packard - HP After Sales Service 100% Bad Quality
Hewlett Packard - HP After Sales Service 100% Bad Quality
Hewlett Packard - HP After Sales Service 100% Bad Quality
Hewlett Packard - HP After Sales Service 100% Bad Quality
HP PC's - Urgent - DO NOT BUY - Rubbish After Sales. So the story is, HP agree to pick up my PC for repair when the PC has 2 days left of the extended warranty. Normal as far as I am concerned. So today i get a call from HP saying the PC is damaged and that they will...
Read more
1.7
I didn't like
  • Warranty service and reasons for not fixing my pc
#969308
Reply to reviews
HP MUST BE GONE FROM ALL STORES!!! Most unprofessional time wasters! Horrible experience. I found the problem myself, memory stick was bad. Registered warranty online, created online claim with serial, product number, etc…, like everywhere else, here is the email after...
Read more
1.0
I didn't like
  • Approach to the warranty issues
  • Customer service
  • Employees technical skills
#968855
Reply to reviews
Hi concern I bought an HP laptop from Jarir Bookstore Saudi Arabia on 17th of July 2016. After using it for 2 months, problem started appearing on windows explorer, I submitted the laptop to  HP agent in KSA( Ensure services Jeddah) under ticket No.# 2594697 and since...
Read more
#963242
Reply to reviews
HP tried to get me to pay $99.00 because they said my problems were because the warranty on my software expired. I was having problems with my WiFi adapter. They said if I paid the $99.00 I can get a 14 day warranty on the software. I asked if the problem occurred...
Read more
Anonymous
Anonymous

No response from HP. I'm not surprised. This company makes products that are trash.

1.0
I didn't like
  • Money wasted
  • Having to talk to non-american people
  • Bad product
#958657
Reply to reviews
November 12 we purchased a HP office Jet 3833 printer at Sams for 39.99. When we tried to do the install the printer appeared to be incompatible so we called the Hotline. We have an Apple Mac so we anticipated we may have issues. When I called they told me it would we...
Read more
#957016
Reply to reviews
I bought a pavilion laptop a year ago, first 3 months i had a hardware problem, the laptop was slow. They fixed and returned it to me. Then 2 days after my warranty ended the keyboard stopped working. No keys was working not even the usb port. They charged me $215...
Read more
1.2
#951777
Reply to reviews
The worst customer service I've ever experienced in my life! I will never buy an hp product ever again! I don't care if their giving products away, I will never have anything to do with this joke of a company as long as I live! Wasted over two hours of my time on the...
Read more
#948796
Reply to reviews