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When I purchased my HP “envy” home printer, I also enrolled for their “instant ink” program. About 3-1/2 months into the program, they began charging me for ink that I never used/pages that they assumed I would print...but, I did not pr8nt the number of pages that they...
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#1240064
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I purchased a laptop from HP 2/2017. By 3/17 it began freezing and then gave an error message that it could not find the "boot device" (hard drive) - when it had been working moments before. 3 months of chat and phone arguments with HP (all the while insisting that...
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#1238365
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Last year I purchased a HP laptop from Sam's Club. I barely used it because I have a tablet. When I would use it I always found hidden administrators, loggers, developers, and Bing web site taking over. I did not buy any of that crap, I thought I only bought the...
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1.4
I didn't like
  • Bad tech support in all areas
  • Bad product and
  • Bad tech support and getting the run around from support staff
#1237614
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In Whitman's place, the bedraggled company has a CEO named Dion Weisler. He's known in some circles as the $28 million-a-year Man. Since 2013, I've been paying $14.99 a month for a service contract on my laptop. I hadn't used the service since July of 2017, but on...
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h.kitchener
h.kitchener

Is "gullible" your middle name? Paying $14.99 per month for a service contract these past 5 years would seem to indicate something odd.

1.0
I liked
  • Customer service
I didn't like
  • Products
  • Time wasted
  • Employees technical skills
#1231528
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Hewlett Packard - The warranty is totally worthless
I bought this laptop from hp last August and here we are 8 months later and when I opened it the right side hinge broke apart from the top case that holds the screen. So I get on the warranty/repair page and chat with the technician or whoever he was and he says 'it's...
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1.4
I liked
  • Horrific
I didn't like
  • Hp did not give me a solution to my problem
#1230096
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we had hp computer for almost 7 months and I sent my tower to have hp look at it because it was *** they send it back to me the tower I open the box and the tower was never put together inside my tower was dead coach roach and they were huge along with dead bugs. they...
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1.0
I didn't like
  • Were not honesty
#1228361
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Hewlett Packard - Printhead problem

I had a printhead problem with my Hp printer. I ended up trashing the printer I've only had it a year. I bought a Canon.
#1219998
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Hewlett Packard - Hp Instantink.com
I purchased an Hp printer with the www.hpinstantink.com offer. It works well so i decided to purchase another printer just like it and enroll in the same www.hpinstantink.com program, but when I tried to register the printer for the ink program, it would not let me,...
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1.0
I liked
  • I contacted hp customer service and also chat
I didn't like
  • Hp did not give me a solution to my problem
#1216378
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I bought a HP OFFICEJET 6962 ALL IN ONE 2017. I hardly ever use the printer but I use it to fax papers for my "special needs" daughter. Well, I noticed on the panel "PRINTHEAD PROBLEM". I went on line to get help and followed the instructions. I went to support and no...
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h.kitchener
h.kitchener

There are many brands of printers available so if you are unhappy with HP just buy another one of a different brand. Signing up for HPs "instant ink" is a waste of money. Just...

1.0
#1214913
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I am in the military and deploy for 6 to 12 month periods. This is the second HP printer I have had. The first (Photosmart 6525)claimed to be out of ink and despite wasting money on 2 sets of replacement cartridges, never worked again. Called HP to complain, but it was...
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1.5
I didn't like
  • Fact their products do not do what they are supposed to do
#1198920
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