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They did that to me too....I bought two HP ink cartridges, and when I went to put the second one in, it was defective...I printed a test page, it was defective, so I figured they would gladly exchange this cartridge for another and I would buy a few more. But they had...
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#1018137
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My HP Pavillion 27 display went nuts today with blinking screen and colored vertical and horizontal lines. Since this display is only in use for half of year and it is still under warranty I have called to HP customer service. It took first technician half of hour to...
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#1013385
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I have been a loyal HP customer for MANY years, with laptop and desktop PC's, and especially PRINTERS. HP has been an arbitrary HORSE'S *** with discontinuance of essential support services for its printers. No compensation for loss of use or services, nothing....
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5.0
I didn't like
  • Discontinued product updates and support
#1009439
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Laptop Review

Hewlett Packard
#507088
I purchased a lap top hp at San Francisco store on 16th street which never work good besides anti virus so ask the manager if he can help whit the warranty he completely denied, these kind of stores don't have a human sense of costumer sevice please don't support these actions.
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My HP photosmart 6520 is about 2 1/2 yr old. When Apple went to latest OS 10 HP has not updated the drivers. I called the offshore help desk- no answers. I emailed the CEO over 5mo ago and the team referred me back to the offshore Help desk. So I can only conclude HP...
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1.0
I didn't like
  • Being ignored when they find out they are at fault
#989136
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I purchased a new HP Printer in June. It didn’t work properly since the day I bought it. I would try to contact someone in the US who speaks English to get help with it. Good luck on that one. I don’t think anyone at HP speaks English as a first language. The printer...
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#969924
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Hewlett Packard - HP After Sales Service 100% Bad Quality
Hewlett Packard - HP After Sales Service 100% Bad Quality
Hewlett Packard - HP After Sales Service 100% Bad Quality
Hewlett Packard - HP After Sales Service 100% Bad Quality
HP PC's - Urgent - DO NOT BUY - Rubbish After Sales. So the story is, HP agree to pick up my PC for repair when the PC has 2 days left of the extended warranty. Normal as far as I am concerned. So today i get a call from HP saying the PC is damaged and that they will...
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1.7
I didn't like
  • Warranty service and reasons for not fixing my pc
#969308
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HP MUST BE GONE FROM ALL STORES!!! Most unprofessional time wasters! Horrible experience. I found the problem myself, memory stick was bad. Registered warranty online, created online claim with serial, product number, etc…, like everywhere else, here is the email after...
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1.0
I didn't like
  • Customer service
  • Warranty repair
  • Employees technical skills
#968855
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Hi concern I bought an HP laptop from Jarir Bookstore Saudi Arabia on 17th of July 2016. After using it for 2 months, problem started appearing on windows explorer, I submitted the laptop to  HP agent in KSA( Ensure services Jeddah) under ticket No.# 2594697 and since...
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#963242
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HP tried to get me to pay $99.00 because they said my problems were because the warranty on my software expired. I was having problems with my WiFi adapter. They said if I paid the $99.00 I can get a 14 day warranty on the software. I asked if the problem occurred...
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Anonymous
Anonymous

No response from HP. I'm not surprised. This company makes products that are trash.

1.0
I didn't like
  • Having to talk to non-american people
  • Bad product
  • Money wasted
#958657
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November 12 we purchased a HP office Jet 3833 printer at Sams for 39.99. When we tried to do the install the printer appeared to be incompatible so we called the Hotline. We have an Apple Mac so we anticipated we may have issues. When I called they told me it would we...
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#957016
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