Hewlett Packard Phone Numbers and Emails

Toll-Free Number:

  • (800) 474-6836
    Warranty HP
  • Total calls: 3.6K
  • Issues resolved: 101
  • Last call:

Customer Service:

  • (800) 334-5144
    Commercial Notebook
  • (888) 202-4320
    Consumer Notebook
  • (800) 652-6672
    Warranty Compaq

Headquaters:

  • (650) 857-1501

Sales/ Reservations:

  • (866) 234-1377

Hewlett Packard Email:

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Hewlett Packard Contact Information

Hewlett Packard Website:

Hewlett Packard Help Center:

Corporate Office Address:

HP Inc.
1501 Page Mill Road
Palo Alto, California 94304
United States

Other Info (opening hours):

Additional Address:


HP Inc.

10300 Energy Drive

Spring, TX 77389, US


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Hewlett Packard Rating Based on 608 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Hewlett Packard Customer Service Calls

6.6K TOTAL
CALLS
05:46 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hewlett Packard Customer Service?

Product/ Service Question:

  • “Caps lock doesnt work on brand new laptop”
  • “New printer not workig as indicatrd”
  • “Laptop is not connecting to internet”

Request for Information Question:

  • “Status of computer repair”
  • “Need help with my laptop”
  • “CHECK ON STATUS OF REPAIR”

Account Question:

  • “Something with my account that is preventing me from printing?”
  • “Password”
  • “Ongoing computer password lockout”

Payments and Charges Question:

  • “Laptop did not come w charger”
  • “My laptop is is 3 months old 3 months old.. A short while ago I went to use it and there is no power whatsoever. It does not take charge either there is no pack is no power of any kind.”
  • “Charges”

Shipping and Delivery Question:

  • “Delivery missing”
  • “Order tracking how do you ask that's better”
  • “Can't get the CD reader to work”

Return/ Replace Question:

  • “Return”
  • “Replacement printer”
  • “Returned a laptop and has not received my new o”

Staff Question:

  • “Delay in service”
  • “I paid for extended service. But theres nothing”
  • “Service needed for printer”

Activation/ Cancellation Question:

  • “Renew service contract”
  • “Instant ink cancellation”
  • “Cancel”

Cards Question:

  • “Reset credit card”
  • “Need to update credit card info”
  • “I want to change my screen PIN number”

Refund Question:

  • “Refund my money back”
  • “I never recive my refund”
  • “Want refund. Delay in laptop way to long and unacceptable.”

Website/ Application Question:

  • “Cant get a response via the website. Need a live person. Need a replacement power cord for my desktop”
  • “When minimizing a a site your are on how do you retrieve it”
  • “Check credit application”

Employment Question:

  • “Ink cartridge XL ran out of ink with 250 print job”
  • “Find of my mechanical engineering job”
  • “To verify email of job offer”

Other Question:

  • “Printer issues”
  • “Printer set up”
  • “Envy x360 wifi driver problems?”

About

Top Hewlett Packard Services

Repair, Technical Support, Smartfriend Technical Support

Top Hewlett Packard Products

Laptop, Printer, Ink Cartridge

Hewlett Packard Pros and Cons

Pros: Used to have good customer service, Price, I contacted hp customer service and also chat, No pros that i can see, Good price

Cons: Customer service, Nightmare, Issue remains unresolved, Bad product, Products

Related Companies

Hewlett Packard Enterprise, Compaq Computer Corporation, Cloud Cruiser

Summary

Hewlett-Packard Company (or simply HP) was founded in 1939 by Bill Hewlett and David Packard. The company is headquartered in Palo Alto, California. This information technology corporation specializes in computer systems including personal computers, laptops, servers, computer peripherals, computer software, consulting and IT services. The slogan of the company is: "Invent". The company is usually referred to as HP. Hewlett-Packard Company is represented worldwide, manufacturing in addition to computers, a variety of printers, photo and video cameras and ink cartridges. According to the revenues, Hewlett-Packard is the largest IT company in the world and the first seller of personal computer systems.

Hewlett Packard reviews and complaints

Hewlett Packard is ranked 410 out of 2036 in Appliances and Electronics category

Area Served

Worldwide, USA, UK

Payment Methods

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