Hewlett Packard Phone Numbers and Emails

Toll-Free Number:

  • (800) 474-6836
    Warranty HP

Customer Service:

  • (800) 334-5144
    Commercial Notebook
  • (888) 202-4320
    Consumer Notebook
  • (800) 652-6672
    Warranty Compaq
  • (800) 474-6836
    Warranty HP

Headquaters:

  • (650) 857-1501

Sales/ Reservations:

  • (866) 234-1377

Hewlett Packard Email:

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Issues fixed by Hewlett Packard

Issue

Printer issues

Resolution

«Company fixed the issue and I have been provided with product replacement. Very pleased with response..»

by Linkyn Ssw
Issue

Purchased an Extended Warranty

Resolution

«Company fixed the issue and I have been provided with partial refund. Partial refund received..»

by Patricia S Vhc

Hewlett Packard Contact Information

Hewlett Packard Website:

Hewlett Packard Online Chat:

Corporate Office Address:

HP Inc.
1501 Page Mill Road
Palo Alto, California 94304
United States

Other Info (opening hours):

Additional Address:


HP Inc.

10300 Energy Drive

Spring, TX 77389, US


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Hewlett Packard Rating Based on 380 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Hewlett Packard Customer Service Calls

2.1K TOTAL
CALLS
06:07 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hewlett Packard Customer Service?

Product/ Service Question:

  • “Printer not connecting to wifi”
  • “Chromebook Warranty / Chromebook not Working”
  • “Cannot connect to WiFi”

Request for Information Question:

  • “Need help with Pc. Can't log in.”
  • “Hp laptop issues cannot remember password to log in. Bought at Costco over year ago and I did not renew the membership and they told me I should call HP for assistance. I only used it about 4 times due to health issues that were priority.”
  • “Need help with my laptop”

Account Question:

  • “Forgot my password I will set up my new hp”
  • “Forgot sign-in password”
  • “Support lost password and got 2 out of 3 security questions”

Return/ Replace Question:

  • “Return call”
  • “Need to find a replacement for my HP Officejet 8600”
  • “Only had desk top less than a year and am having to replace hatddrive”

Payments and Charges Question:

  • “My HP laptop for wet accidently I let it dry to days.I i.mediantly wiped it down and wiped inside battery.It will take a charge and light will go from red to green like usual It will come o .It shows where I should put in my password ,I key in my ps”
  • “I was charged for service and didn't get it”
  • “Coupon”

Shipping and Delivery Question:

  • “I have a appointment for delivery”
  • “Repaired sent to wrong address”
  • “Did not receieve shipping label with replacment”

Staff Question:

  • “My computer must have updated and never restored. I called customer service and can't get through.”
  • “Pay ink service cancel account”
  • “The ink Service that I had it's been on hold or on lockdown for over a year it started when my phone landline malfunction and started printing when it really wasn't printing anything I had no paper in there because I wasn't using it they have to lift”

Activation/ Cancellation Question:

  • “New printer does not print want to cancel monthly ink charge ink”
  • “Cancel printer ink delivery account”
  • “Cancel account”

Cards Question:

  • “Need to update credit card info”
  • “Expired warranty, Need to update credit card info”
  • “My wifi card not working”

Website/ Application Question:

  • “Check credit application”
  • “My laptop stuck on bios update, now i cant access school website, i have wsrranty”

Refund Question:

  • “Refund my money back”
  • “Refund on a product not yet delivered”

Employment Question:

  • “To verify email of job offer”

Other Question:

  • “Printer”
  • “Trouble with printer”
  • “Power cord for computer”

About

Top Hewlett Packard Services

Repair, Technical Support, Customer Care

Top Hewlett Packard Products

Laptop, Printer, Ink Cartridge

Hewlett Packard Pros and Cons

Pros: Used to have good customer service, I contacted hp customer service and also chat, Customer service, Past sales, No pros that i can see

Cons: Customer service, Products, Issue remains unresolved, Bad product, No customer service

Related Companies

Hewlett Packard Enterprise, Cloud Cruiser

Summary

Hewlett-Packard Company (or simply HP) was founded in 1939 by Bill Hewlett and David Packard. The company is headquartered in Palo Alto, California. This information technology corporation specializes in computer systems including personal computers, laptops, servers, computer peripherals, computer software, consulting and IT services. The slogan of the company is: "Invent". The company is usually referred to as HP. Hewlett-Packard Company is represented worldwide, manufacturing in addition to computers, a variety of printers, photo and video cameras and ink cartridges. According to the revenues, Hewlett-Packard is the largest IT company in the world and the first seller of personal computer systems.

Hewlett Packard reviews and complaints

Hewlett Packard is ranked 430 out of 1935 in Appliances and Electronics category

Area Served

Worldwide, USA, UK

Payment Methods

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