Contact Hewlett Packard Customer Service
Hewlett Packard Phone Numbers and Emails
Toll-Free Number:
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(800) 474-6836USA and Canada
Customer Service:
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(800) 711-2884Central America
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(877) 203-4758Orders
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(800) 652-6672Puerto Rico
Hewlett Packard Emails:
Hewlett Packard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Hewlett Packard Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Hewlett Packard is 8004746836. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Hewlett Packard may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Hewlett Packard Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Hewlett Packard is 8004746836. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Hewlett Packard may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Hewlett Packard mainly because of product/ service, request for information and account.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Hewlett Packard is hp.instagram@hp.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Hewlett Packard?
Most Popular Number:
| Total calls: 8 828 | Issues resolved: 255 | Last call: Jan 21, 2026 |
Contact Information
Hewlett Packard Website:
Hewlett Packard Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 8:00pm EST
Saturday: 9:00am - 8:00pm EST
How Good is Hewlett Packard's Customer Service?
Summary of Hewlett Packard Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hewlett Packard?
Product/ Service Question:
- “I have a laptop that’s under warranty. That’s not working.”
- “Need an adapter for my OmniDesk 13 to connect to screen!”
- “I need a computer battery”
Request for Information Question:
- “Need help with a person NOT A ROBOT”
- “Speak to a human”
- “Ink cargridge question”
Account Question:
- “Can’t sign into my account”
- “My keyboard is locked”
- “I can't unlock my laptop”
Payments and Charges Question:
- “Charges for ink refills”
- “BILLING QUESTION”
- “Financial transaction”
Return/ Replace Question:
- “FedEx lost my leased computer and now been 3 business days no notification or email on when the replacement will be delivered contacted Jarod wevver the case specialist”
- “17 inch laptop, missing power cord, set up, return M M inch Missing power cords , laptop sinch, return”
- “Return processing”
Shipping and Delivery Question:
- “Where is my laplink pc mover?”
- “Go over my smart friend package need to add on”
- “Where is my ink?!”
Website/ Application Question:
- “Trying to install new printer”
- “Installation question”
- “App charges”
Staff Question:
- “Service contract”
- “Don't want to pay for Wi-Fi service.”
- “Printer service”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Absolutely disgusted that l have to pay for printing when l subscribed to instant ink and they sent the wrong cartridge and continuded to charge me. Now l have had to buy another cartridge and the printer will not work. The worst printer ever”
- “Cancel ink and payments”
Cards Question:
- “Pin number”
- “You are charging my credit card for no reason”
- “Not able to insert my pin#”
Refund Question:
- “Carepack refund”
- “Refund my money back”
- “Refund for lap top”
Employment Question:
- “Your blocking print jobs”
- “HP ENVY 6452e spool holds printjobs said off line linr”
- “HP ENVY 6452e spool holds printjobs”
Other Question:
- “Enable hardware visualization”
- “Need ink”
- “Computer loocked”
Compare Hewlett Packard Customer Service To
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