Customer Inquiries & Issues
42%- "Printer off line"
- "Can't get printer to print"
- "I need to get a LAP TOP Wire"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Hewlett Packard Phone Number | 1 (800) 474-6836 |
| Average Hold Time | 00:01:46 |
| Average Calls duration | 8 minutes |
| Most Popular Hewlett Packard Email Address | hp.instagram@hp.com |
| Hewlett Packard Live Agent Availability | 22% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Hewlett Packard Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Product/ service, request for information and account |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Hewlett Packard | First and last name, phone number or email |
Hours:
Monday - Friday: 8:00am - 8:00pm EST
Saturday: 9:00am - 8:00pm EST
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.