Product: Hewlett Packard Desktop Computer Clear all filters (15 of 15 reviews match)
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I purchase an hp computer in February.I had problems right from the beginning. I have no idea how often I called and each time I was told that I had to add additional policy to cover 3rd party software. The problems were that the computer would lock up. I could not...
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Hewlett Packard Desktop Computer
#1097002
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I purchased a computer I opened the computer when i purchased it.I never used the computer after that it was just collecting dust, so i came in to walmart arbutus to find that a couldn't return the computer, so i called and spoke with Asst. Manager Charles who informed...
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ransom
ransom

Walmart.com Help Center Find Answers Return Policy Return PolicyItems purchased at Walmart.com may be returned either to a store or by mail, unless stated otherwise in the ...

5.0
Product
Hewlett Packard Desktop Computer
#1054569
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This company has the poorest customer service I have ever experienced.I order a computer tower about a year ago or so. It was defective so I asked for a replacement. The company sent one right away and billed me for the second one with the intent to credit me for the...
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2.2
Product
Hewlett Packard Desktop Computer
I didn't like
  • Customer service
#1035853
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I had an order for a HP computer which I did receive.If you go to my order page, my computer was returned & I was refunded $ 245.14. I checked my bank statement & sure enough my acct was credited for $ 245.14. However; 3 days later QVC took back the $ 245.14. My acct...
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Hewlett Packard Desktop Computer
#996380
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Purchased a all in one hp pavillion.Nice computer and the tech who set it up was very nice. Spent 854.00. It crashed 6 weeks after purchase. Totally black screen. Called staples and asked them to exchange it. They told me it's been longer than 14 days and that I have...
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Anonymous
Anonymous

MFG problem guess you have to deal with it!!

Anonymous
Anonymous

The computer breaking isn't really on Staples to handle, if it had been within their return period then I'm sure they would have taken care of you but if you don't purchase ex...

2.9
Norridge, Illinois
Product
Hewlett Packard Desktop Computer
I didn't like
  • Garbage
#953619
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I purchased a $453.00 HP computer from walmart for school in Las Vegas NV and from day one it did not work properly so I contacted both HP support and the walmart store located at 201 north Nellis BLVD Las Vegas NV 89110 where I purchased this HP product. Neither of...
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kjknottwood
kjknottwood

HP support was helpful, in the way that they threw Walmart under the bus.....HP is the manufacturer of the computer you bought. I would be shaking the HP tree for a full repla...

realm188
realm188

Surely there is a technician in your area that can help you for a good price. Like someone that does it on the side.

2.0
Product
Hewlett Packard Desktop Computer
I didn't like
  • Totally unprofessional
  • Customer care
  • Product quality
#880630
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I recently received not 1 but 2 HP Envy 750XT computers. It turned out that both had the same problem and have been sent back to HP to get my money back. The reason I went with HP is because I could still get a new computer with Windows 7 on it. I will not go above...
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Anonymous
Anonymous

There is something wrong with the motherboard in this model. I have two systems with the same motherboard (Kaili2) and the both have multiple problems with Ethernet. Network ...

2.0
Product
Hewlett Packard Desktop Computer
I didn't like
  • Time wasted
  • Bad software and network cards
  • Having to talk to non-american people
#776253
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I bought a Touchsmart 3D desktop 18 months ago. It came with no hard drive in it at all. After 2 hours on the phone, frustrated and being told I was wrong, they admitted it had no hard drive. I had to send it back, 45 minute drive to the nearest Fed Ex. When it...
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Product
Hewlett Packard Desktop Computer
#464125
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Freeze up, overheat and cannot download games or even go to MSN because it is not responding. Had the blue screen so many times I finally download a software to repair the damage to the computer and I had 2 HP computers in the last year will never buy another HP. HP...
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Product
Hewlett Packard Desktop Computer
#444591
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I had my hp computer about three months when It started blue-screening. It happened twice within two months of purchasing it. I called hp and they told me to send it back to them. They then returned it to me,and about a month later it happen again. HP then said return...
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Product
Hewlett Packard Desktop Computer
#423716
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