Manufacturer: Hewlett Packard Category: Laptops Clear all filters (1 of 1 reviews match)
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I purchased a refurbished laptop from Newegg.It took a two days longer than expected to receive it. When I did get it, it had keys that didn't work and was missing some of the drivers for the system. I sent it back for a replacement. Even though they sent me a defective laptop, I had to call them to get them to pay for return shipping. It took a couple of weeks before they received it, processed it and sent me out a replacement. The replacement...
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Newegg_Support

Newegg_Support Hello boothill,
We apologize for the experience you had with both refurbished items. We would like to look into that further. Please email us at wecare@newegg.com with your...

2.7
I liked
  • Polite representatives
I didn't like
  • Not responsible for their defective items
#857860