Product: Hewlett Packard Laptop Clear all filters (113 of 113 reviews match)
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I'm writing this review because I want to save people the nightmare and headaches I have had trying to get Costco's Concierge support to help me with an HP laptop I bought with them one year ago.They have the WORST support on the planet and I will NEVER buy a computer...
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1.0
Product
Hewlett Packard Laptop
I didn't like
  • Concierge service
#1214169
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Hewlett Packard - HP SPECTRE
This email is simply to warn the HP community of a major flaw in the design of the Spectre's keyboard.  I loved this notebook dearly until ONE SINGLE KEY fell off the keyboard.  It is impossible to place it back in position, yet I've been told by HP that I must...
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BareSiameseFightingFish
BareSiameseFightingFish

This company is horrific top to bottom. I haven't seen anyone that got anything repaired under warranty and products are getting flimsier with each new model. I just files a c...

2.4
Product
Hewlett Packard Laptop
#1194273
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I barely have any files saved on my less than 6 month old HP Stream laptop and it's telling me I'm running out of disk space. It also tells me I need the newer version of Windows installed, but of course I don't have enough disk space to do download the newer version....
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1.8
Product
Hewlett Packard Laptop
#1184302
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I purchase a refurbished laptop for my son's birthday.I purchased a two year additional warranty through CPS. The company they use and advertise as a warranty service on their Electronics. My son's laptop after only being turned on a few times in a year's time and only...
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1.5
Product
Hewlett Packard Laptop
#1179628
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Ezpawn - Horrible,very rude staff

I went to get my computer from them,and was first given the wrong computer then was told theirs no way so i took it back for them to realize it was the wrong one...then i get my computer and its damaged and saying no battery detected it was brand new when i pawned it...and staff was very rude even the manager was very unfriendly and very rude!!...never again!!
1.0
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Billing Practices
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Hewlett Packard Laptop
#1112069
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Hewlett Packard - Product falling apart!
I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on the right side of the computer.I do a lot of go pro videos and this is VERY inconvenient!! Now, the monitor is falling apart! I...
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Hewlett Packard Laptop
#1105221
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bought an hp lap top and 1yr. and 7 months later it wouldn't charge and was stuck on a blue screen that even a reboot wouldn't fix.Concierge is supposed to help me with the problem but i am only getting a run around after hp had me do a factory reset which didn't fix...
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Hewlett Packard Laptop
#1082370
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I bought Hp laptop in Feb.2017. the power cord did not work, so i had to wait over a week for a replacement cord to arrive, so all the while i cant use it because of their faulty equipment, my warranty is ticking away. the rattling inside, I was told was probably...
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JoySystems
JoySystems
Joy Systems Verified Representative

Hi there,I apologize for the trouble and would love to see if I can look further into this issue for you.Can you please send me your name, phone number and order number to lau...

Product
Hewlett Packard Laptop
#1077392
Have a HP Lab Top and had it for 3 months and not working properly!Call customer service several times and all they say is call hp service department. I call and get voice machine telling me to download support. Download what? Can't do too much of anything! Power...
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1.0
Product
Hewlett Packard Laptop
#1067095
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I purchased a HP lap top from Costco...I actually had to purchased 4 to get one that worked.before the end of the 2 year "warranty" it started doing what the first 3 did, a graphic problem. I called Costco Concierge and they had NO idea what they are doing, I had...
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1.3
Product
Hewlett Packard Laptop
I liked
  • What i thought was a great warranty
#1053108
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