Manufacturer: Hewlett Packard Category: Laptops Clear all filters (104 of 104 reviews match)
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I purchased a HP lap top from Costco...I actually had to purchased 4 to get one that worked.before the end of the 2 year "warranty" it started doing what the first 3 did, a graphic problem. I called Costco Concierge and they had NO idea what they are doing, I had...
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1.3
Product
Hewlett Packard Laptop
I liked
  • What i thought was a great warranty
#1053108
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You are not alone on the hinge faulty design problem.I found the HP forum very helpful. There is a plethora of posts all mirroring the hinges breaking. I have been on the merry-go-round for months now. For the most part I don't think it is covered under ANY warranty...
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Anonymous
Anonymous

Reason for my review is keep trying, HP knows this is not an isolated incident. The hinge problem has nothing to do with average wear and tear, it is clearly a design flaw an...

1.0
Product
Hewlett Packard Laptop
#1034161
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I was given a new HP laptop for my birthday.It never even turned on. When my children tried to return the gift they bought me Best Buy refused to take it back. Apparently they missed the return date by 1 day. It was 15 days after they bought the computer. If they do...
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Anonymous
Anonymous

$178.00 later my laptop repair service fixed the problem and now it works. Best Buy does not stand by there products or even care about the consumer. Since it was repairable...

insgeek2000
insgeek2000

Well Anonymous maybe you're dishonest and return things you damage but I'm not. I didn't have the receipt to return it. I had to wait for the one of my adult children to hav...

1.5
Product
Hewlett Packard Laptop
#1034125
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Hewlett Packard Laptop Review

#1034961
4.0
Thought I'd save some $ going the Walmart refurbished laptop x 2. Both are going to become targets, gggunk. Have had both to professional technicians with no joy on either, save yourself the aggravation buy new.
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Hewlett Packard Laptop Review

#884392
1.0
I won a hp stream. In 3 weeks it crashed wont charge no sign of life what so ever waa very disappointed.
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Hewlett Packard Laptop Review

#607315
3.3
Dead hp pavilion 15z laptop
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COMPUTER ARRIVED FROM CHINA FACTORY ON 12/6/2016.I DID LOAD ALL OF MY APPS. UNIT WORKED FINE UNTIL FIRST WEEK IN MARCH 2017. LAPTOP FROZE NOTHING MOVED NEEDED TO DO A HARD SHUT DOWN. TURNED IN ON AND WORKED FOR A SHORT WHILE AND GOT SAME PROBLEM. THIS PROBLEM IS...
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2.3
Product
Hewlett Packard Laptop
I didn't like
  • Could not solve my problem with laptop too much run around
#1030158
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Bought a HP laptop computer for my son from Costco, after 11 months the screen started acting up, called Costco who transferred me to an HP representative as it was still under their warranty, after being accused of damaging the computer they indicated that it was a...
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AnnJohnson
AnnJohnson

Just saw a post flash by regarding their laptop in at HP and they are out of hinges.Hmmm, now when I explained problem to online parts order dept I was sold a new bottom cover...

Product
Hewlett Packard Laptop
#1025408
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Purchased refurbished hp laptop via Walmart.Upon first day of use: PC sleeps even while set on "never" sleep to test it out for a short period of time. I unplugged the adapter & laptop shut down immediately. So, I use it with the adapter plugged in & then the laptop...
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Product
Hewlett Packard Laptop
#1010402
I used to spend 100's of dollars a month at Wallmart - this is regarding a 400$ HP laptop i bought from your store in Tucson AZ (on N la Cholla & Ina rd) less than a year ago.After the first 2 months, I already started experiencing issues where it would be incredibly...
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1.5
Product
Hewlett Packard Laptop
I didn't like
  • Being treated unfairly
  • Poor handleing of return
  • Service received
#1007754
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HP tried to get me to pay $99.00 because they said my problems were because the warranty on my software expired.I was having problems with my WiFi adapter. They said if I paid the $99.00 I can get a 14 day warranty on the software. I asked if the problem occurred again...
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Anonymous
Anonymous

No response from HP. I'm not surprised. This company makes products that are trash.

1.0
Product
Hewlett Packard Laptop
I didn't like
  • Having to talk to non-american people
  • Money wasted
  • Bad product
#958657
Reply to reviews
These rent to own places are pretty much all the same.They target ppl with little to no credit and charge them twice what the item retails for. Their in business for this reason. They sell you used items, most of the time they have taken back the item from another...
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Anonymous
Anonymous

It's nobody's fault but your own that you have bad credit. A credit report clearly shows a person's ability to repay their debts, or in your case, their inability to repay on ...

1.9
Product
Hewlett Packard Laptop
#917387
Reply to reviews
Costco - DAMAGED LAPTOP
Costco - DAMAGED LAPTOP
Costco - DAMAGED LAPTOP
Costco - DAMAGED LAPTOP
Costco - DAMAGED LAPTOP
Sept 2/ 2016 Subject: Broken HP Laptop submitted for repair on approx Aug 20/ To whom it may concern........ As a loyal and dedicated Costco customer and Executive Member since 2007, it is with a certain level of disappointment that I am writing this letter. Approx. 1...
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1.0
Product
Hewlett Packard Laptop
#914065
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