Product: Hewlett Packard Technical Support Clear all filters (0 of 9 reviews match)
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the computer is soooooo slow!!!! I contact HSN who washed there hands on the matter advised me to deal directly with HP. I contact HP and I get some guy from out of the United States who wants to charge my credit card for $45.00 just to look at it. So now they want me...
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Anonymous
Gia

Yes they told me the same thing.. right i am going to hand over my information to someone in another country along with my non working desktop... yeah right.. People stay fara...

Anonymous
sarah

Wonder how he is going to feel when the money DISAPPEARS. They are selling computers built with used parts as new...I can PROVE it!

Product
Hewlett Packard Technical Support
#1170321
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Today 12/13/2017, I found that my printer, HP Officejet Pro 8715, had no power. I immediately checked cables, power outlet and followed all direction on HP's web site. I then called Tech Support 1-855-785-2777. I was put on hold and told it would be at least 25 minutes.
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1.3
Product
Hewlett Packard Technical Support
I liked
  • Until today products and services
  • Past sales
I didn't like
  • Approach to the warranty issues
  • Having to talk to non-american people
  • Bad tech support and getting the run around from support staff
#1147792
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I have had several hewlett packard computers and printers, afraid to change companies but glad this happened. Even though I had to call Hewlett Packard Smart Friends back so often I was afraid to make a change to maybe Apple. Once recently they told me that my hard...
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Product
Hewlett Packard Technical Support
#1144635
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I initially contacted HP tech support on 11/15/2016 at 1-800-752-0900; I downloaded the drivers for my printer (non-HP printer) on to my newly purchased HP Touch laptop, but when I would attempt to print, the HP e-print screen would continually pop up preventing my...
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Product
Hewlett Packard Technical Support
#1133788
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I recently contacted HP for their smartfriend support I was charged 5299 for service and never spoke to a technician to even find out what the issue was about my computer after that I was placed on hold for over 2 hours I called back to inform the technicians or...
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1.5
Product
Hewlett Packard Technical Support
#1098540
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I had purchased a new HP 2600 DeskJet Printer, but I was unable to get it set up. I called HP Support. The representative stated that it had to do with my Windows 10 software and that it would have to be removed and re-imaged onto my computer. He further stated it...
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1.8
Product
Hewlett Packard Technical Support
I didn't like
  • Being ignored when they find out they are at fault
  • Issue remains unresolved
  • How i was treated as a result of a mistake by hp
#1063727
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My HP Pavillion 27 display went nuts today with blinking screen and colored vertical and horizontal lines.Since this display is only in use for half of year and it is still under warranty I have called to HP customer service. It took first technician half of hour to...
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Product
Hewlett Packard Technical Support
#1013385
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Example: My HP Color LaserJet 3600n network printer no longer receives product updates essential to its operation. The final update was for Windows Vista (!!!!!) and my 3600n will not operate on Windows 10. I have wasted many (MANY!) hours troubleshooting and looking...
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5.0
Product
Hewlett Packard Technical Support
I didn't like
  • Discontinued product updates and support
#1009439
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November 12 we purchased a HP office Jet 3833 printer at Sams for 39.99. When we tried to do the install the printer appeared to be incompatible so we called the Hotline. We have an Apple Mac so we anticipated we may have issues. When I called they told me it would we...
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Product
Hewlett Packard Technical Support
#957016
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