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Fred K Iwl

how do I contact corp office

Top question

I have a complainant. I am trying to secure a recovery disc for my HP pro book and Pavlovian computer

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Guest

You can download Windows media from Microsoft, write to a USB stick, and boot from that to reinstall. Google "Create installation media for Windows" to find the link under microsoft.com Once installed, install the HP Support Assistant software (downloaded from the HP web site, do not download software from non-authoritative sources since it may be loaded with malware) HP Support Assistant should install any extra drivers you may need.

Tony S Blf
Shopping Expert

Regarding your question please contact Hewlett Packard Customer Service by phone at 800-334-5144. To reach out to the company directly, you can also use the Connect with the HP page of the Hewlett Packard website. You should:
  • Enter your first and last name

  • Add contact details

  • Choose Product Experience in the “Email Subject field

  • Fill out the “Message” field

  • Click on “Submit”.

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John T Wfu

are ink cartridge's interchangeable?

nothing yet, just asking. I have the cartridges from my old printer & would like to know if I can use them in the future.

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Irene Moore
Shopping Expert

As stated at ldproducts.com, the Hewlett Packard ink cartridges are not interchangeable. If the cartridge is installed in the wrong printer it will not print.
To get more information about the Hewlett Packard cartridges, please contact the Hewlett Packard customer care team by phone at (888) 202-4320 or via the company's social networks.

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Daisy R Vav
Verified Reviewer

How can I send my HP Deskjet Pluss 4155 to you?

I bought this printer Nov. 1, 2020.

It worked fine the first mo. or so & then it just started having problems. I have spent hours trying everything to make it work . I have done virtual chat 3 times which didn't help.

No one at HP ever called me back so I paid a private tech to look at it. He couldn't get to work so I took it to Best Buy, where I bought it & had the Geek teck try to find the problem. He said it had problems. I'm frustrated!!

I've bought several HP items & they were great also support was good.

I have the printer in the original box & all I want to do is send it to you to get it repaired or a new printer. Tell me how to send it.

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1 comment
Irene Moore
Shopping Expert

According to the Hewlett Packard help section, all deskjet and inkjet printers come with a Manufacturer Replacement warranty. You may check your warranty at support.hp.com/us-en/checkwarranty.
To request your printer replacement, please contact the Hewlett Packard customer care team via the support form at support.hp.com/us-en/contact-hp.

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Douglas S Xso

When ae you moving to Spring, Texas and are you moving all of your Corp. headquarters to Spring, Texas?

Moving Corporate Headquarters to Spring, Texas?

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Irene Moore
Shopping Expert

As stated at communityimpact.com, Hewlett Packard Enterprise plans to relocate its headquarters from San Jose, California, to CityPlace at Springwoods Village. The construction of CityPlace should be completed by Spring 2022.
Unfortunately, Hewlett Packard does not provide any information about when they are going to move to Spring, Texas on the company website. Please contact the Hewlett Packard customer care team for assistance. You may reach out to them:
  • via the company's social networks;
  • by mail to
    10300 Energy Drive Spring, TX 77389, US

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harry b Kek

How do I connect my HP Printer to WiFi?

There are many ways to connect your printer to a Wi-Fi network. i have provided you an easy method for the printers without touch display using a USB cable.

Disconnect the existing USB cable from your computer to the printer if any. It is advised to connect the USB cable back to its position only when prompted by the installer. Based on the instructions in the installer, you will be able complete the installation successfully. Install the software or driver for your printer to connect your computer and the printer to a Wireless network.

Choose the Connection type as USB at the time of installation if prompted by the installer.

Your Printer driver can be installed either by using the installation CD or it can be obtained from the respective website(s). Once the installation is completed , your printer is connected to a Wi-Fi network using a USB Cable.

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Irene Moore
Shopping Expert

According to the HP Support, in order to connect an HP printer to a local Wi-Fi network to wirelessly print from a personal computer, smartphone, or tablet you should follow the steps below:
  • Connect the printer to the same local wireless network your computer or mobile device is on;
  • If you received an Enter the WPS PIN for your printer message, click Cancel in the window, and then continue with these steps;
  • Place the printer near the Wi-Fi router;
  • Turn on the printer and make sure ink cartridges are installed and paper is loaded in the main tray;
  • Connect the printer to the local network.

You may check out the detailed information about connecting HP printer to a Wi-Fi network at support.hp.com/us-en/document/c04608548.

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Mutela Z

Where is my laptop?

Where is my laptop my order number is h33769**** thx

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Irene Moore
Shopping Expert

According to the Hewlett Packard shipping policy, most orders are shipped the next business day after the payment is received. The shipment may take up to 6 business days depending on the shipping method and your location. You can track the order status on the Hewlett Packard order status page. You will need to enter the order number, email address, and 4 digits of the billing phone number.
To get more information about your order, please contact the Hewlett Packard customer care team:
  • via the support form at store.hp.com;
  • via the live chat at store.hp.com (Monday - Sunday: 9AM - 12MD (ET)).

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Aveya Gva

how do i remove a device from my account list of devices

how do i remove a device from my account list of devices? the the "HP PAVILION DESKTOP TPO1-1137C.

PRODUCT #9ED96AA#ABA / SERIAL # 2MOO313G3P. PLEASE REMOVE FROM MY LIST OF DEVICES , AS IT DOES NOT EXIST ANYMORE , IT WAS TORE APART and thrown away !

thank you ! there is no option to address my issue in any menu hp offers !

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askprinter e
Verified Reviewer

What are some of the most common mistakes that customers make when trying to resolve printer connect...

What are some of the most common mistakes that customers make when trying to resolve printer connectivity issues?

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jack a Enn
Verified Reviewer

Can we identify and locate software drivers on HP Support Assistant?

Yes, we can easily identify and locate software drivers on HP Support Assistant. After visiting the official website of HP Support Assistant, you should go to the “Software and Drivers” section.

You can type the name of your HP product and get all the details with a simple click. https://www.printerssupportpro.com/hp-printer/

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Noel A Apd
Verified Reviewer

Tech support yesterday

I called HP Support because I couldn't connect with wireless printer. Tech support transferred me to TEKWIRE support.

He said my Windows 10 License was expired and said I could renew for 2 years for $124.95. He is going to call me this afternoon for payment. When I looked up Windows 10 license, information showed that once purchased, the license does not expire. Is TEKWIRE a legitimate company?

Do I have to pay to renew Windows 10 Subscription?

Please reply ASAP. Thank you, Noel Anders

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Tommy B Ucv

Why does hp not recognize new comouter

Just got new printer and ur system doesn't recognize to set up.......................................

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Monica W Gli
Verified Reviewer

Adjust my account/refund

I ran out of my instant ink. I bought my own since you didn't send me more ink.

So how can you charge me for my own ink? Very foul.

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howard l Egg

what is the number for printer tech support?

I had a new router installed. Now, I can not get my printer on line or connected to my computer. I have tried to reinstall app several times.

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Scott C Xfc

Warranty HP Printhead

How do I warranty an HP Printhead? receiving error "black/yellow printhead has a problem". Model C9381A for a L7780 Printer

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Deborah M Kzq

New mouse

I want to purchase another mouse. My laptop has no dvd/cd tray. Which wireless mouse would you recommend

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Frank I Lhj

RAM memory

I have an extra RAM memory card. Can I add the Crucial 8GB DDR3L-1600 SODIMM 1.35v CL11 from my HP laptop to my HP All-in-One 22-df0013w? Thanks, Frank

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Chris S Aer
Verified Reviewer

I ain't mad er nothin

I was screwin around with my hp pavilion notebook ( p.n.) N5P51UA#ABA. IDK I'VE GOT WIDOWS 10 OR HAD IT OOPS so anyway now when I hit power I got straight to the advanced options menu where I've tried everything I can find so far any so now I'm asking you can I reset from out here somehow?

Even if I gotta crack it open or whatever I thought on the command prompt and it was going well with bootsect commands but the fix boot one says access denied.

Ok well hopefully I hear back I'll say more if so thanks. Im Chris:-)

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Vic F

I am having trouble re installing instant ink on line and need remote help

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Carol S Pzg
Verified Reviewer

Box is missing manual & paperwork

Can you ship one to my home for a HP Envy 7640 printer. I am looking forward to having a printer again.

I have tried online chat and they continue to ask ? that has nothing to do with requesting a setup manual.

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Dan K Zhw

What office jet is replacing the oro 8710>>????

We are planning on buying 2 All in one and most of the agents in the office has the 8710 so what is close to that one ????

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