Latest review first
Been trying to cancel this service for a month now. My contract is up and I no longer want or need the service. They claim they can not reach me to confirm cancellation even though they have all my contact information (phone, address, and email). Do not sign up for...Read more
Hewlett Packard - Ink rip off
I am pay hp to supply me ink as it runs low but they have not sent me any ink yet. but if you buy hp ink in a store they get mad
I received a replacement printer from HP. I was directed to put the malfunctioning printer in the same box and use the FedEx Group shipping label provided by HP to return the malfunctioning printer at HP's cost. I installed the new printer today and packed the...Read more
In recent years, the quality of HP inkjet printers (and the quality of the support HP provides) have dropped to the point where my company and I will go from loyal HP customers to never buying another HP printer. In the past three years, two HP printers have failed and...Read more
Hewlett Packard in Downers Grove, Illinois - Past pissed
Got a tablet for Christmas but the power port fell out. Took days to get help but they basically lied they sent in for a new one but I did not receive it because the day has pass for warranty but I called them before the warranty ended. They tried to charge me for a new one. Got a brick of a tablet now. Kept it because I liked it. This product should have been recalled. Poor customer service. They didn’t speak well enough english and was and when ask for supervisor they claim they was supervisor. When I ask for a refund they said that wasn’t the right department. They didn’t want to give me my money back but claim the warranty was a repair warranty.
Black Friday sales I bought a HP 15-0073wm Laptop with the Wal-Mart Protection Plans by Allstate. The hard drive failed three weeks after purchase, only to find out that the Wal-Mart guarantee was only 15 days after purchase. So I took the dysfunctional Laptop to...Read more
Three years ago I purchase an HP Officejet All-In-One printer. At about 18 months (6 months after the warranty expired), it broke and was unrepairable. HP offered me a refurbished unit at a discounted price. I errantly purchased it. Again, 18 months later, the...Read more
About 18 months ago, my HP inkjet printer failed. I had it about 18 months. It came with a one-year warranty. HP was unable to provide support or parts to get it to work again. So they sold me a new inkjet printer at what they claimed was a "discounted" price. Now the...Read more
My new laptop ordered was confirmed around 9:00AM this morning (Nov. 23), with estimated shipping date of Dec. 4th. The sales price was about $150 before tax. However, at 5:46PM, HP unilaterally canceled my order per their email below. Any so-called pricing error was...Read more
I have been having issues with my laptop from day one. After many troubleshooting steps with HP technical support department finally the laptop was sent for service. They took extra 7 days and I was without my laptop the whole time. When I received my laptop, nothing...Read more
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