Hewlett Packard Reviews

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Hewlett Packard - Faulty Product sold to customer
Hewlett Packard - Faulty Product sold to customer
Hewlett Packard - Faulty Product sold to customer
Hewlett Packard - Faulty Product sold to customer
Hewlett Packard - Faulty Product sold to customer
Hewlett Packard - Faulty Product sold to customer
HP CRT UK/I - 504882**** CRM:00528******** Dear Hp CEO, We bought your Hp Envy laptop in USA when we were in family holiday trip. We bought your HP product because we had lot of trust on your products quality and innovative technology. We bought this laptop as a gift...
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3 comments
#1999063

i am 74 and have no tec skills with computers or printers i just need to ask a question about my desk jet 3632 printer . i have tried to work with the virtual help but i dont understand your company has brought me to tears i wont buy hp again you dont care about your customers that are older and need a real person

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ID
#1986048 Review #1986048 is a subjective opinion of poster.
Product
Hewlett Packard Envy X360 Laptop
Cons
  • Bad product and
  • Lack of customer service
Loss
$650
Preferred solution
Full refund

HP OfficeJet Pro 6978 is not printing

an error of jammed paper is being sent to the printer, there is no jammed paper, the paper had been removed now the message is to turn off the printer and turn back on which is not solving the problem
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ID
#3106775 Review #3106775 is a subjective opinion of poster.
Location
American Fork, Utah

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Hewlett Packard - Order Cancellation
On 11/27/2021, I placed an order for a PC from HP (Hewlett Packard) via your website. This purchase was for a computer, including a Black Friday discount and was expected to ship within 3-7 business days. Upon completion of the purchase I received an email confirmation...
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ID
#3105185 Review #3105185 is a subjective opinion of poster.
Cons
  • Customer support
  • Frauds take money in advance and do not deliver
Loss
$1765
Preferred solution
Full refund

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Printer issue

Ink is full but not printing. Took forever to talk to a person after doing the chat which kept taking me in circles. Noting can be done to unclog the black ink head. So I have to buy a new printer. What a scam.
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ID
#3104302 Review #3104302 is a subjective opinion of poster.
Location
New Albany, Ohio
Cons
  • Cannot talk to a real person
  • Defective products and hp does not care
Loss
$300
Preferred solution
Let the company propose a solution

Complaint - Removal of support for photo scanner G4050

I own a perfectly good quality photo scanner (G4050) which, following a recent windows update , can no longer work and is forcing me to by a new item. The item had many years of life to run. I understand that HP did not contribute appropriate software to Microsoft for their recent upgrade. In this age waste reduction surely these products should enjoy continued support helping to reduce the throwaway technology mountain. Please re instate this product.

User's recommendation: No response to complaint yet. Think carefully before buying in the future.

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ID
#3103632 Review #3103632 is a subjective opinion of poster.
Location
Leigh-On-Sea, England

I have a messed up screen

You are rude and I was not pissed. Now I am. Stop emailing me. It's abusive to call your customers such a degratory adjective/term. I have lost all respect for HP; prob from China.
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ID
#3101746 Review #3101746 is a subjective opinion of poster.
Location
Deridder, Louisiana

HP printer/scanner not scanning

I spoke with a costumer service representative, she was very polite and it seemed as if she really wanted to help, she asked for my phone number and email, I gave her both, then we got cut off (or she hanged up on me) and she never called me back and my problem wasnt solved.

User's recommendation: Good luck.

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ID
#3100252 Review #3100252 is a subjective opinion of poster.
Location
Delray Beach, Florida
Pros
  • I like their products
Cons
  • Bad customer service
Preferred solution
My printer/scanner fixed

I needed HP o *** laser printer cathriges

I call a couple of times the customer service agent who took my call couldnt help we were on the phone for almost 10 minutes she took my phone number,the call dropped of and I never get a call back up until this your survey.

User's recommendation: Go to Best Buy store,Amazon or EBay.

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ID
#3099430 Review #3099430 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Won’t let me sign in

Have to do this manually to see why password wont let me sign in or even change it . If want a person to help have to pay . Wow
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ID
#3098697 Review #3098697 is a subjective opinion of poster.
Location
Lima, Ohio

I need to straighten out my account for my printer

I registered my printer in Feb. with a HP rep. And ?? Thought that I printer instant ink was switched from my old printer to the new printer-which obviously wasnt done. I have been charged $5.30 monthly since Feb and have not been receiving any ink even though I have been getting messages stating that the printer was low in ink! Why?? I have even bought ink once or twice for my printer at Staples. I believe that I should get a refund for the nine months of being charged through PayPals! Judith Allen
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ID
#3094112 Review #3094112 is a subjective opinion of poster.
Location
East Falmouth, Massachusetts

My printer still doesn’t work. I’m mad

2 weeks I bought a new printer. Last one I buy from HPnnnjjnnnnnnnnbbbbbbhh Gu h G flight gffghyghygygyyyyhghgghggyyhhhy
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ID
#3092224 Review #3092224 is a subjective opinion of poster.
Location
Allentown, Pennsylvania
New Reviewer

Laptop Warrenty

I worked with a technician named Himanshu, and he went above and beyond for my issue. We could not fix the issue over our troubleshooting session, but I am currently shipping it out, and I am confident that the team at HP will be able to fix it. If every technician was like Himanshu; the world would be a better place.

User's recommendation: Be nice to the representatives.

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ID
#3091670 Review #3091670 is a subjective opinion of poster.
Pros
  • Technicians go above and beyond
  • Himanshu
Preferred solution
Nothing. In hindsight I went to the wrong website for this review.

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New Reviewer

Printer issues

Printer did not want to work with replacement xl 952 cartridges yellow,blue,red,black it give a message saying none compatible with this printer message
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ID
#3091370 Review #3091370 is a subjective opinion of poster.
Location
Austin, Texas
Pros
  • Good design and quality
Cons
  • This is first problem and have been using hp for ever
Loss
$80
Preferred solution
Full refund
I ordered a laptop for my daughter. No extras- as is basic laptop. Once I showed my husband what we got, he showed me why it was way more than what our kid needed- by ALOT. I checked the status online and it said they hadn't even started it yet. I called, asked if it...
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ID
#3089520 Review #3089520 is a subjective opinion of poster.
Location
Batavia, New York

Great customer service! Help was kind knowledgeable and quick Thanks

I needed help to set up my Wi-Fi on my printer I love this printer it prints like a more expensive type . Fits in any little corner and worth buying since Im not doing loads of printing

User's recommendation: Don’t hesitate.

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ID
#3082610 Review #3082610 is a subjective opinion of poster.
Location
Summerville, South Carolina
New Reviewer

Printer set up

Very upset about not being able to set up my printer. Followed all steps still not set up. What tha. ???? Is going on?? HELP!!!!!
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ID
#3080640 Review #3080640 is a subjective opinion of poster.
Pros
  • Price
  • Affordable printer
  • Affortable
Cons
  • Set up new device
Preferred solution
Let the company propose a solution

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