Bought a new HP Envy laptop from Walmart - in less than 30 days I received a black screen stating there was a "Hard Disk error", which indicates there is an issue with the hardware. After being told by Walmart Management to contact HP - I was told to go back to the...
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Last year (2017) I bought a HP OfficeJet Pro 8710 all in one series and it suddenly stopped working one week after my warranty ran out..It has vertical lines on the screen ..I unplugged it and plugged it back in again and now I have a white blank screen...I tried to...
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I liked
- Until today products and services
They get into my computer to HELP me. I was having an issue about my computer turning off automatic due to overheat. No way it could be overheated. I had left it off last night. Then the Sandipan person takes control of my computer and next thing I find out none of my...
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I didn't like
- Not like tech support
I have had my laptop for 2 years now started having issues with it about a month ago called hp to get some help with it and was told i needed an hp usb recovery stick to fix it but it didnt. The smart friend support doesnt know what they are doing and now i can get...
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H P Envy printer worked for 16 months, now wont accept its own ink cartridges. Customer "service" is the usual hard to understand Indian with zero knowledge. They wish to sell me a "rebuilt" unit. Went through all the troubleshooting nonsense on HPs site, unfortunately...
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h.kitchener
Just buy another printer that takes the same ink cartridge, assuming you always keep a spare or two around. Printers are cheap to buy and when they break, just get a new one. ...
Product
Ordered 2 sets of ink for a hp printer and they only sent 1set. The hp website is designed to confuse, but eventually managed to find an email address, sent in the complaint, they took 1 week to approve the complaint, were going to send out the replacement but then...
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h.kitchener
Depending on where you live in the UK, the solution in the future is to find a store in town that sells HP ink and buy it there---assuming you can find a store in the diminish...
I didn't like
- Impossible to contact the correct department
I have purchased at least six HP Office Jet printers over the last ten years. I always buy the higher end machines because I don't want to buy one every time the toner runs out. I expect these machines to handle a few pages a day for several years and I always get some...
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I bought my OfficejetPRO8600 four years ago. I used the set up cartridges until YESTERDAY--for 4 years! I bought new ink and now that there is a "hardware issue" hp wants me to buy another printer as they no longer make my model and I did not buy an extended warranty....
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We sent our HP Envy all-in-one computer in to get repaired, (it wouldn't turn on), about 8 weeks ago. My wife had bought the extended warranty package which, amazingly, they acknowledged that says if they can't fix our computer, we will be sent a new one. Well like I...
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geeta
YES ! the worst customer servcie
h.kitchener
Perhaps the needed part was sent by train from one part of India to another and hasn't arrived at the final destination due to the over-crowded and unreliable trains----think ...
By the look of your emails you will need someone to help with the reading of this email. I did use big words like my,is,in,a,And I . but it's ok not everyone can so go someone I'll wait Okay I'll begin This doesn't make sense to my I sent my computer in because i was...
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Among the first things to learn when owning a computer is to never, ever allow anyone to gain access remotely to your computer. Much too dangerous, as you found out. Take your...