New Reviewer

A problem has occurred with your HP account and you will be unable to print until the issue is resolved

Check Your Account A problem has occurred with your HP account and you will be unable to print until the issue is resolved!
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ID
#4462114 Review #4462114 is a subjective opinion of poster.
Location
San Jose, California

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Verified Reviewer
New Reviewer

Resolved: Help from a live person from your company

Hewlett Packard - Help from a live person from your company
Hewlett Packard - Help from a live person from your company
Hewlett Packard - Help from a live person from your company
Hewlett Packard - Help from a live person from your company
Update by user Mar 04, 2023

They did absolutely nothing I resolved it myself me myself and I and it took me 35 minutes they have been no help Hewlett-Packard.

Original review posted by user Feb 01, 2023
It was a 4-hour nightmare on the phone. My issues were not resolved. Spoke with five different associates. In the long run got absolutely nowhere. I had already purchased their product with warranty at 6 months worth of 50% off on ink delivered. The printer and their...
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Resolved
ID
#4338063 Review #4338063 is a subjective opinion of poster.
Cons
  • Hp application does not work with its own products
  • Cannot sign up for 50 off ink for 6 months
  • Unable to get a hold of a tech or customer service
Loss
$1000
Preferred solution
A copier printer comparable to the one I purchased that will work with their Hewlett-Packard app. Free delivery of said above copier. With the return delivery free of the copier I have to their home office

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Advanced Reviewer

HP: A fat zero in Customer Service

Hewlett Packard - HP: A fat zero in Customer Service
My experience with HP began well when I bought my first laptop from them in 2017. However, I ran into some technical problems and turned to them and they never bothered to respond. I made the huge error of buying another laptop from them in 2022, but their website...
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ID
#4437132 Review #4437132 is a subjective opinion of poster.
Loss
$418
Preferred solution
Repair my laptop under the warranty 100%! It will be the last thing I do with you!

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New Reviewer

Boldly and without shame did not only fail to honor it original WARRANTY bur two years EXTENDED warranties as well! -- The Chutzpah!onor

Hewlett Packard - Boldly and without shame did not only fail to honor it original WARRANTY bur two years EXTENDED warranties as well! -- The Chutzpah!onor
Original review updated by user Mar 17, 2023
HP has a lot of nerve posing as a hero and defender against fraud. The only fraudster is HP itself and its worthless warranty. HP boldly sold me its model 17 Notebook computer. It was purchased through Amazon. I foolishly bought it with a TWO-YEAR EXTENDED WARRANTY and...
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ID
#4442661 Review #4442661 is a subjective opinion of poster.
Pros
  • Courtesy with worthless warranties
Cons
  • Products with worthless warranties
Loss
$539
Preferred solution
Full refund

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Advanced Reviewer

HP is a hot mess. Avoid doing business with them.

Original review updated by user Dec 29, 2022
I bought an HP laptop computer (new) on Amazon in March. This week, some problems developed. My first interactions with HP support were today. This is what I encountered: 1. HP's records showed my computer as purchased last October. I had never registered it. When...
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ID
#4254004 Review #4254004 is a subjective opinion of poster.
Cons
  • Dynfunctional website
  • Ineffective and inefficient tech support
Preferred solution
I would like them to fix their website so you can actually use to productively.

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New Reviewer

Worst customer service & warranty i ever seen