Unclaimed
Hewlett Packard Reviews
350K
CLAIMED LOSSES
1.1K
TOTAL REVIEWS
84.1K
PAGE VIEWS
5
ISSUES RESOLVED
Hewlett Packard Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
HP CRT UK/I - 504882**** CRM:00528******** Dear Hp CEO, We bought your Hp Envy laptop in USA when we were in family holiday trip. We bought your HP product because we had lot of trust on your products quality and innovative technology. We bought this laptop as a gift...
View full review
ID
Product
Hewlett Packard Envy X360 Laptop
Cons
- Bad product and
- Lack of customer service
Loss
$650
Preferred solution
Full refund
HP OfficeJet Pro 6978 is not printing
an error of jammed paper is being sent to the printer, there is no jammed paper, the paper had been removed now the message is to turn off the printer and turn back on which is not solving the problem
ID
Location
American Fork, Utah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
On 11/27/2021, I placed an order for a PC from HP (Hewlett Packard) via your website. This purchase was for a computer, including a Black Friday discount and was expected to ship within 3-7 business days. Upon completion of the purchase I received an email confirmation...
View full review
ID
Cons
- Customer support
- Frauds take money in advance and do not deliver
Loss
$1765
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPrinter issue
Ink is full but not printing. Took forever to talk to a person after doing the chat which kept taking me in circles. Noting can be done to unclog the black ink head. So I have to buy a new printer. What a scam.
ID
Location
New Albany, Ohio
Cons
- Cannot talk to a real person
- Defective products and hp does not care
Loss
$300
Preferred solution
Let the company propose a solution
Complaint - Removal of support for photo scanner G4050
I own a perfectly good quality photo scanner (G4050) which, following a recent windows update , can no longer work and is forcing me to by a new item. The item had many years of life to run. I understand that HP did not contribute appropriate software to Microsoft for their recent upgrade. In this age waste reduction surely these products should enjoy continued support helping to reduce the throwaway technology mountain. Please re instate this product.
User's recommendation: No response to complaint yet. Think carefully before buying in the future.
ID
Location
Leigh-On-Sea, England
I have a messed up screen
You are rude and I was not pissed. Now I am. Stop emailing me. It's abusive to call your customers such a degratory adjective/term. I have lost all respect for HP; prob from China.
ID
Location
Deridder, Louisiana
HP printer/scanner not scanning
I spoke with a costumer service representative, she was very polite and it seemed as if she really wanted to help, she asked for my phone number and email, I gave her both, then we got cut off (or she hanged up on me) and she never called me back and my problem wasnt solved.
User's recommendation: Good luck.
ID
Location
Delray Beach, Florida
Pros
- I like their products
Cons
- Bad customer service
Preferred solution
My printer/scanner fixed
I needed HP o *** laser printer cathriges
I call a couple of times the customer service agent who took my call couldnt help we were on the phone for almost 10 minutes she took my phone number,the call dropped of and I never get a call back up until this your survey.
User's recommendation: Go to Best Buy store,Amazon or EBay.
ID
Location
New York, New York
New Reviewer
Won’t let me sign in
Have to do this manually to see why password wont let me sign in or even change it . If want a person to help have to pay . Wow
ID
Location
Lima, Ohio
Companies Similar to Hewlett Packard
Dell
912 Reviews
“Purchased a new $5,000 Dell/Alienware Aurora R11 in November 2020. After using the computer a few times...“
Epson
503 Reviews
“I Installed a firmware update, and now the printer can no longer "recognize" my print cartridges which...“
Lenovo
390 Reviews
“I ordered three Refurbished ThinkPad P73 on the official Lenovo Outlet store in early February and...“
Apple
737 Reviews
“never buy any electronic things from 100 best buy,its better to buy from platforms.i just bought an ipod...“
I need to straighten out my account for my printer
I registered my printer in Feb. with a HP rep. And ?? Thought that I printer instant ink was switched from my old printer to the new printer-which obviously wasnt done. I have been charged $5.30 monthly since Feb and have not been receiving any ink even though I have been getting messages stating that the printer was low in ink! Why?? I have even bought ink once or twice for my printer at Staples. I believe that I should get a refund for the nine months of being charged through PayPals! Judith Allen
ID
Location
East Falmouth, Massachusetts
My printer still doesn’t work. I’m mad
2 weeks I bought a new printer. Last one I buy from HPnnnjjnnnnnnnnbbbbbbhh Gu h G flight gffghyghygygyyyyhghgghggyyhhhy
ID
Location
Allentown, Pennsylvania
New Reviewer
Laptop Warrenty
I worked with a technician named Himanshu, and he went above and beyond for my issue. We could not fix the issue over our troubleshooting session, but I am currently shipping it out, and I am confident that the team at HP will be able to fix it. If every technician was like Himanshu; the world would be a better place.
User's recommendation: Be nice to the representatives.
ID
Pros
- Technicians go above and beyond
- Himanshu
Preferred solution
Nothing. In hindsight I went to the wrong website for this review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPrinter issues
Printer did not want to work with replacement xl 952 cartridges yellow,blue,red,black it give a message saying none compatible with this printer message
ID
Location
Austin, Texas
Pros
- Good design and quality
Cons
- This is first problem and have been using hp for ever
Loss
$80
Preferred solution
Full refund
I ordered a laptop for my daughter. No extras- as is basic laptop. Once I showed my husband what we got, he showed me why it was way more than what our kid needed- by ALOT. I checked the status online and it said they hadn't even started it yet. I called, asked if it...
View full review
ID
Location
Batavia, New York
Great customer service! Help was kind knowledgeable and quick Thanks
I needed help to set up my Wi-Fi on my printer I love this printer it prints like a more expensive type . Fits in any little corner and worth buying since Im not doing loads of printing
User's recommendation: Don’t hesitate.
ID
Location
Summerville, South Carolina
New Reviewer
Printer set up
Very upset about not being able to set up my printer. Followed all steps still not set up. What tha. ???? Is going on?? HELP!!!!!
ID
Pros
- Price
- Affordable printer
- Affortable
Cons
- Set up new device
Preferred solution
Let the company propose a solution
Brands Related to Hewlett Packard
Hewlett Packard Enterpris...
0 Reviews
Cloud Cruiser
0 Reviews
SimpliVity
0 Reviews
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
i am 74 and have no tec skills with computers or printers i just need to ask a question about my desk jet 3632 printer . i have tried to work with the virtual help but i dont understand your company has brought me to tears i wont buy hp again you dont care about your customers that are older and need a real person