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Hewlett Packard - HP Printers are programmed to fail days after warranty expiration
I have purchased at least six HP Office Jet printers over the last ten years. I always buy the higher end machines because I don't want to buy one every time the toner runs out. I expect these machines to handle a few pages a day for several years and I always get some...
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#1301299
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Ordered 2 sets of ink for a hp printer and they only sent 1set. The hp website is designed to confuse, but eventually managed to find an email address, sent in the complaint, they took 1 week to approve the complaint, were going to send out the replacement but then...
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h.kitchener
h.kitchener

Depending on where you live in the UK, the solution in the future is to find a store in town that sells HP ink and buy it there---assuming you can find a store in the diminish...

1.8
I didn't like
  • Impossible to contact the correct department
#1310667
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We sent our HP Envy all-in-one computer in to get repaired, (it wouldn't turn on), about 8 weeks ago. My wife had bought the extended warranty package which, amazingly, they acknowledged that says if they can't fix our computer, we will be sent a new one. Well like I...
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Anonymous
geeta

YES ! the worst customer servcie

h.kitchener
h.kitchener

Perhaps the needed part was sent by train from one part of India to another and hasn't arrived at the final destination due to the over-crowded and unreliable trains----think ...

#1291803
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By the look of your emails you will need someone to help with the reading of this email. I did use big words like my,is,in,a,And I . but it's ok not everyone can so go someone I'll wait Okay I'll begin This doesn't make sense to my I sent my computer in because i was...
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1.5
I didn't like
  • Anything about them
#1275625
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H P Envy printer worked for 16 months, now wont accept its own ink cartridges. Customer "service" is the usual hard to understand Indian with zero knowledge. They wish to sell me a "rebuilt" unit. Went through all the troubleshooting nonsense on HPs site, unfortunately...
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h.kitchener
h.kitchener

Just buy another printer that takes the same ink cartridge, assuming you always keep a spare or two around. Printers are cheap to buy and when they break, just get a new one. ...

#1321886
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Hewlett Packard - The warranty is totally worthless
I bought this laptop from hp last August and here we are 8 months later and when I opened it the right side hinge broke apart from the top case that holds the screen. So I get on the warranty/repair page and chat with the technician or whoever he was and he says 'it's...
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1.4
I liked
  • Horrific
I didn't like
  • Hp did not give me a solution to my problem
#1230096
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I bought my OfficejetPRO8600 four years ago. I used the set up cartridges until YESTERDAY--for 4 years! I bought new ink and now that there is a "hardware issue" hp wants me to buy another printer as they no longer make my model and I did not buy an extended warranty....
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#1299829
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Hewlett Packard - Hp Instantink.com
I purchased an Hp printer with the www.hpinstantink.com offer. It works well so i decided to purchase another printer just like it and enroll in the same www.hpinstantink.com program, but when I tried to register the printer for the ink program, it would not let me,...
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1.0
I liked
  • I contacted hp customer service and also chat
I didn't like
  • Hp did not give me a solution to my problem
#1216378
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Last year I purchased a HP laptop from Sam's Club. I barely used it because I have a tablet. When I would use it I always found hidden administrators, loggers, developers, and Bing web site taking over. I did not buy any of that crap, I thought I only bought the...
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1.4
I didn't like
  • Bad product and
  • Bad tech support and getting the run around from support staff
  • Bad tech support in all areas
#1237614
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Hewlett Packard - HP SPECTRE
This email is simply to warn the HP community of a major flaw in the design of the Spectre's keyboard.  I loved this notebook dearly until ONE SINGLE KEY fell off the keyboard.  It is impossible to place it back in position, yet I've been told by HP that I must...
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BareSiameseFightingFish
BareSiameseFightingFish

This company is horrific top to bottom. I haven't seen anyone that got anything repaired under warranty and products are getting flimsier with each new model. I just files a c...

2.4
#1194273
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