Reviews and Complaints
Hewlett Packard Reviews
Terrible, lousy customer service!
User's recommendation: Be aware that you will never get through to customer support on the phone.
- Reasonable price
- Lousy customer service
User's recommendation: Employees we can understand.
Terrible Customer Support.
User's recommendation: Don't believe when HP says they have technical support.
Need to exchange copier that doesn't print.
NO PHONE NUMBER ON THEIR WEBSITE HR LONG WAIT TIME
[I recently woke up the computer and got a message saying that my warranty had expired on August 9, 2021. From my notes, I think I already renewed and want to verify it.
User's recommendation: Recommendation withheld pending resolution of this problem.
Printer will not make copies
Computer that costed over $3000 lasted only 6 months! Made in China junk.
- No answer
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Returned a laptop and has not received my new o
- Good prices for their products
- Not satisfying a customer who has had many of their products
- Shoddy equipment and service
- Poor communication with their cusomers
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Trying to return a computer purchased via online.
User's recommendation: Buy a Dell....they have great customer service.
- Good price
- 0 customer support
User's recommendation: Know what you are buying, and make sure you don't create an account as losing or forgetting that log in etc, will cost you valuable time which is money.
HP not willing to credit ink
User's recommendation: Don't buy ink ahead of time. Don't be part of their Insta-ink program!
HP OfficeJet Pro 6978 is not printing
User's recommendation: Never purchase any electronics from Walmart.
Printer not working
User's recommendation: Printer should not reset every time.
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