New Reviewer

Printer support

Hewlett Packard - Printer support
Hewlett Packard - Printer support
While they have web instruction HPs isn't really geared for a person with vision disability however once i got In touch with HP Customer Service She was very understanding, Patience & Helpful.
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ID
#3261711 Review #3261711 is a subjective opinion of poster.
Location
Houston, Texas

Computer does not turn on

My computer wouldn't charge or power on... previous issues ive had with this chrome book.. im not sure what happened or what was the cause
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ID
#3181062 Review #3181062 is a subjective opinion of poster.
Location
Gastonia, North Carolina

Technical support

My computer suddenly went dark and would not turn on. My call to tech support was a success. Thank you HP for employing such an awesome associate.

User's recommendation: Excellent customer service.

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ID
#3174413 Review #3174413 is a subjective opinion of poster.
Location
Buzzards Bay, Massachusetts
New Reviewer

Printer not printing

My credit card on file was stolen and I had to get a new one. During that time I couldnt pay my ink cartridge payment so my printer stopped working and I didnt know why. The agent told me why and helped me through the process of getting it changed to my new card. He was very nice and helpful.

User's recommendation: Make sure your card for ink cartridge subscription is up-to-date.

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ID
#3111608 Review #3111608 is a subjective opinion of poster.
Location
Murphysboro, Illinois

Printer error

My cartridge malfunctioned and was not moving as it should. The result was I had a hardware problem and my choice was to have a technician fix it or buy a new printer.
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ID
#3107691 Review #3107691 is a subjective opinion of poster.
Location
Tehachapi, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Printer issues

Printer did not want to work with replacement xl 952 cartridges yellow,blue,red,black it give a message saying none compatible with this printer message
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ID
#3091370 Review #3091370 is a subjective opinion of poster.
Location
Austin, Texas
Pros
  • Good design and quality
Cons
  • This is first problem and have been using hp for ever
Loss
$80
Preferred solution
Full refund

Great customer service! Help was kind knowledgeable and quick Thanks

I needed help to set up my Wi-Fi on my printer I love this printer it prints like a more expensive type . Fits in any little corner and worth buying since Im not doing loads of printing

User's recommendation: Don’t hesitate.

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ID
#3082610 Review #3082610 is a subjective opinion of poster.
Location
Summerville, South Carolina

Great customer service!

I was having trouble getting setup to WI-FI I called and the agent was excellent in getting my trouble sorted out she is very patient and warm and all was done in no time totally stress free Thanks!

User's recommendation: Great customer service.

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ID
#3062371 Review #3062371 is a subjective opinion of poster.
Location
Summerville, South Carolina

Printer to computer

Could not connect to computer. The service rep. that worked with me (Calvs) was so very nice and understood my problems I was having. He spoke very good english with out the accent where you can understand him. He knew what and how to fix my problem and even helped me with other small problems. If all your employees were like him your company would be # 1 for sure!!!!!!
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ID
#3060894 Review #3060894 is a subjective opinion of poster.
Location
Bedford, Ohio

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Verified Reviewer
New Reviewer

Scam concern

I called earlier and was asked by agent to give access to my computer and I complied. After I felt I might have been scammed so I called back at a different number to put my mind at ease. They were great and in a few minutes confirmed I was not scammed.

User's recommendation: Good customer service.

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ID
#3041281 Review #3041281 is a subjective opinion of poster.

New ink cartridge did not work.

I no longer had a receipt, and I had bought a color/black cartridge package. The black cartridge did not work, even though my printer shows it to be a full cartridge. The representative got permission to send me another cartridge, and I am no longer in warranty

User's recommendation: HP is always a reliable product.

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ID
#3031084 Review #3031084 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

New power chord for a 2000 year laptop

Hewlett Packard - New power chord for a 2000 year laptop
Toll free nuMber did not work. I have a notebook or laptop. It was inherited. My Aunt gave it to me. I want to apply to U of R to go to medical school and still be able to afford a playstation 5 for my children. It would be for christmas. I want to be a good dad giving them the gaming console for christmas. Getting me this chord would solve multiple problems.
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ID
#3006843 Review #3006843 is a subjective opinion of poster.
Location
Buffalo, New York
Preferred solution
Let the company propose a solution
New Reviewer

Cannot install printer since I moved

The technician helping me was so knowledgeable, helpful and customer service oriented. He resolvrf the problem for me. I cannot praise him highly enough.

User's recommendation: Use HP support. You won’t be disappointed.

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ID
#2994245 Review #2994245 is a subjective opinion of poster.

Printer not working

We have been totally frustrated with our printer's on again, off again functioning. Jericho was patient, per

User's recommendation: Jericho was personable, professional, and patient. He resolved our problem and made our day. He deserves a raise!

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ID
#2980827 Review #2980827 is a subjective opinion of poster.

Printer connection

Service team knowledgeable and ,Very patient. Helped me reconnect my printer. Will call again when I have a problem. HappyHappyLOLHappyLOLLOL

User's recommendation: Excellent service.

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ID
#2946780 Review #2946780 is a subjective opinion of poster.
Location
Cincinnati, Ohio

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