I bought a HP Envy 4 notebook and I have had nothings but problem with it. The final blow was the “blue screen of death”.
HP technical support was often hard to communicate with – although they were very polite. Many times promised return called were never made by them. When I was finally able to speak to a supervisor I was told that he did not have the authority to resolve my problem.
I am now in court trying to get my money back. I bought it on line from Office Depot and they tried to resolve the problem but was unsuccessful.
Monetary Loss: $540.